Solving problems the wrong way In a previous post I described the fact that for many people you can describe their IT needs in terms of 4 layers, this is important because it means that if you try to provide a new IT system that meets a need in layer 4, when the persons needs [...]
Articles in category 'Things to remember'
What if managers had to do tech support? Years ago, Bert Bates worked at a software company where 95% of the 100+ employees had to spend time doing everything. Tech support. Customer training. Visiting clients and helping with installation and customization. Think about that. How would a business change if… Marketing had to spend two [...]
Personal priorities For the last few months I have been considering individual motivations which is pretty tricky as people are motivated by many different things, however I have made an attempt to develop a simple model that does seem to reflect the IT related motivations I see in many people. The diagram on the right [...]
Good usability is like “water flowing downhill” “I prefer reactions in which the fabric of the organization is changed so that it’s easier for people to do the “right” thing. Like water flowing downhill.” Silkandspinach’s Kevin Rutherford said that in a comment to David HH’s post don’t scar on the first cut, and I loved [...]
Wonkette PSA: Get Your Free Donuts O Happy Day! Via Slashfood: Friday, June 2nd, is National Doughnut Day. It has been celebrated since 1938, when the day was originally devised to raise funds during the Great Depression. As you might imagine, it was a popular idea. Krispy Kreme, established in 1937, seems to have been [...]
How To Take Back 20% Of Your Bandwidth From Windows XP The folks at RealTechNews write: Microsoft reserves 20% of your available bandwidth for its own purposes (suspect for updates and interrogating your machine etc.) Here’s how to get it back:… Direct and Related Links for ‘How To Take Back 20% Of Your Bandwidth From [...]
Slashdot: News for nerds, stuff that matters IT: Extortion Virus Code Cracked Posted by Zonk on Thursday June 01, @03:47PM from the unlock-your-stuff dept. Security Billosaur writes “BBC News is reporting that the password to the dreaded Archiveus virus has been discovered and is now available to anyone who needs it. Archiveus is a ‘ransomware’ [...]
04/28/06 [via Non Sequitur Comics]
Track the US congress and your representatives This site has been mentioned on numerous media outlets but still, most people aren’t aware of it. People need to learn their rights.. another site is http://flexyourrights.org [via digg]
